On the microcosm though I got two more calls recently regarding changing my cell phone plan. T-Mobile has been badgering me to change from Flex-Pay to Post-Pay. I have been round and round because as soon as I request credit – post payments – they want private information from me like SSN. Well this has not been going well except for that months now, my R4C’s have left T-Mobile where they started, me with my Flex-Pay account. A very persistent saleslady was badgering me again and we were getting all set up for me to be transferred to the Post-Pay specialist and I asked if they would want my SSN?
Yes. I don’t have one! This time; guess what? They have brand new
Pre-Pay/no questions asked plans. For less money I get unlimited everything!
Next they wrangled me into the agreement before informing me I would get a text, my phone would be shut down and I would have to pay $50 to get my phone shut back on. I informed the specialist that it would be in cash –
Fine. I was figuring for having to show ID and give all the credit information and update my new Pre-Pay account. I was dreading that. I do not want my phone shut off or to deal with a check refund since my name is
Bogus FAMILY to T-Mobile. So I braced myself for a big principle brawl and went in with my $50 and handed it over. Well the sales tech put it on my still-extant Flex-Pay account and my phone still did not work. Then he figured it out from me showing him the Text and did a PostVoid transaction and required a signature.
Originally Posted by allodial
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