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Administrator
Yes!!
I like the paradigm shift of simply using their Notice. "This call may be recorded..."
If they are telling you the call may be recorded then that is what they are saying. Better for you to record the call (too) rather than to try convincing them that they have no right to record the call. That is the alternative is it not? Refuse for cause the novation (innovation). Don't let them record the call either.
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